DOCUMENT:Q87461 21-SEP-1999 [win95x] TITLE :ErrMsg Installing Third-Party Applications: Isdel Not Launched PRODUCT :Microsoft Windows 95.x Retail Product PROD/VER:WINDOWS:3.0,3.0a,3.1,3.11 OPER/SYS: KEYWORDS: ====================================================================== 3.00 3.00a 3.10 3.11 WINDOWS kb3rdparty kberrmsg ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows versions 3.0, 3.0a, 3.1, 3.11 ------------------------------------------------------------------------------- SYMPTOMS ======== When you are using Central Point Anti-Virus or Norton Utilities Anti-Virus and you install third-party programs, the following error message is displayed: Isdel not Launched CAUSE ===== This problem occurs if you try to install the following products: - Altera's First Step version 1.0 - Braincell version 2.0 - Freddie Farcus (Game) - Grammatik version 5.0 for Windows - Johnny Castaway (Screen Saver) This problem can also occur when you try to install printer drivers and screen fonts for an Epson Action laser printer 1600. WORKAROUND ========== To avoid this error, follow the steps below before you install the aforementioned products: 1. Disable Central Point Anti-Virus by remarking out VSAFE.SYS in the CONFIG.SYS file or VSAFE.COM and BOOTSAFE.EXE in the AUTOEXEC.BAT file. 2. Restart your system to clear the memory. MORE INFORMATION ================ The products included here are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability. Additional query words: gramatick grammatic gramatik grammatick five V isi islauncher launcher 3rdparty antivirus anti virus #105 - unable to start ====================================================================== Keywords : Technology : kbWin3xSearch kbZNotKeyword3 kbWin300 kbWin300a kbWin310 kbWin311 Version : WINDOWS:3.0,3.0a,3.1,3.11 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.