DOCUMENT:Q110232  06-JUN-2001  [win3x]
TITLE   :Error If Font Pack 2 Is Installed over Word Assistant
PRODUCT :Microsoft Windows 3.x Retail Product
PROD/VER:WINDOWS:3.0,3.0a,3.1,3.11,6.0; :1.0
OPER/SYS:
KEYWORDS:

======================================================================
-------------------------------------------------------------------------------
The information in this article applies to:

 - Microsoft Windows versions 3.0, 3.0a, 3.1, 3.11 
 - Microsoft Windows for Workgroups versions 3.1, 3.11 
-------------------------------------------------------------------------------

SYMPTOMS
========

The following error may occur if you install Microsoft True Type Font Pack 2 on
a system that already contains Microsoft Word Assistant 1.0:

   Could not find the referenced resource in
   'C:\TT_TOOLS\FAST.EXE'.

The above error message will be followed by:

   Installation of the Microsoft TrueType Font Pack has failed.

   Please consult the troubleshooting section in your Microsoft TrueType Font
   Pack documentation.

This message will display after all of the fonts have been installed. The
"failed" installation will not create icons for the sample text files and will
not replace the Font Assistant version 1.1 with the Font Assistant 1.0 or 1.01.

CAUSE
=====

This message will display if you choose Express Setup, or if the Font Assistant
component of the TrueType Font Pack 2 is installed in the same directory as the
Font Assistant from Word Assistant 1.0.


WORKAROUND
==========

Use one of the following methods to successfully install the TrueType Font Pack
2 on a system that contains Microsoft Word Assistant.

Method 1
--------

Choose Custom Setup during the Font Pack 2 installation and don't install the
Font Assistant.

Method 2
--------

Choose Custom Setup during the Font Pack 2 installation and choose to install the
Font Assistant in a different directory than the existing Font Assistant.

Additional query words: 3.00 3.00a 3.10 3.11 3.1

======================================================================
Keywords          :  
Technology        : kbAudDeveloper kbWin3xSearch kbWFWSearch kbZNotKeyword3 kbWin300 kbWin300a kbWin310 kbWin311 kbWFW310 kbWFW311
Version           : WINDOWS:3.0,3.0a,3.1,3.11,6.0; :1.0

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS
PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND.  MICROSOFT DISCLAIMS
ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES
OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.  IN NO
EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR
ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL,
CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF
MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES.  SOME STATES DO NOT ALLOW THE EXCLUSION
OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES
SO THE FOREGOING LIMITATION MAY NOT APPLY.

Copyright Microsoft Corporation 2001.