DOCUMENT:Q82481  01-NOV-1999  [win95x]
TITLE   :Error: Unable to Retain Printer Codes
PRODUCT :Microsoft Windows 95.x Retail Product
PROD/VER:WINDOWS:3.1,3.11
OPER/SYS:
KEYWORDS:

======================================================================
-------------------------------------------------------------------------------
The information in this article applies to:

 - Microsoft Windows versions 3.1, 3.11 
-------------------------------------------------------------------------------

SYMPTOMS
========

When you upgrade to Microsoft Windows 3.1 or 3.11 over Windows 3.0, the
following error message may be displayed:

   Unable to retain printer codes.
   Use default printer codes.

CAUSE
=====

This error message is displayed if the Generic Text printer driver is being used
in Windows 3.0. The Windows 3.1 Setup program does not preserve printer codes
for this driver.

WORKAROUND
==========

If this error message is displayed, you may need to reinstall the Windows 3.0
printer driver.

Additional query words: 3.10 3.11

======================================================================
Keywords          :  
Technology        : kbWin3xSearch kbZNotKeyword3 kbWin310 kbWin311
Version           : WINDOWS:3.1,3.11

=============================================================================

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