DOCUMENT:Q108479 22-SEP-1999 [win3x] TITLE :Extended Error 53 When Accessing Network Drives from MS-DOS PRODUCT :Microsoft Windows 3.x Retail Product PROD/VER:WINDOWS:3.11 OPER/SYS: KEYWORDS: ====================================================================== 3.11 WINDOWS kbnetwork kb3rdparty kbenv ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows for Workgroups version 3.11 ------------------------------------------------------------------------------- SYMPTOMS ======== When you try to access a connected network drive from the MS-DOS command prompt using Windows for Workgroups 3.11 and Novell NetWare connectivity, you may receive the following message: Extended Error 53 CAUSE ===== This error message occurs because the real-mode network, when running Novell NetWare connectivity, cannot load the same protocols that load in 386 enhanced mode Windows for Workgroups 3.11. Because the real-mode network is using the IPX or IPXODI driver to communicate with the network adapter, it cannot load the NDIS2 or NDIS3 protocols. However, it does allow communication with any Windows for Workgroups 3.11 server running the IPX/SPX Compatible Transport or IPX/SPX Compatible Transport with NetBIOS on the network. It is not possible to access a Windows for Workgroups 3.1 server because it cannot use the IPX/SPX compatible protocol. Communication with a Windows NT server is also not possible because the real-mode network does not provide the NetBIOS interface necessary to communicate with the Windows NT IPX/SPX Compatible Transport. If persistent connections are stored in Windows for Workgroups 3.11 and ghosted connections are enabled, starting the real-mode network in MS-DOS will seem to connect machines not running the IPX/SPX compatible protocol, including Windows for Workgroups 3.1 and Windows NT servers. However, if you try to access files or printers on these servers, you receive the error message "Extended Error 53." This occurs because ghosted connections have been enabled in Windows for Workgroups 3.11 and therefore no attempt is made to connect to the server when the real-mode network is first started. RESOLUTION ========== Communication is not possible with a Windows for Workgroups 3.1 or Windows NT server using the real-mode redirector in conjunction with Novell NetWare connectivity. If you need to access another Windows for Workgroups 3.11 machine, the computer you are trying to connect to must be running Windows for Workgroups 3.11 and must have the IPX/SPX Compatible Transport (either with or without NetBIOS) installed as a protocol. Additional query words: 3.11 direct host redir real-mode ====================================================================== Keywords : Technology : kbAudDeveloper kbWFWSearch kbWFW311 Version : WINDOWS:3.11 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.