DOCUMENT:Q82574 13-DEC-1999 [win95x] TITLE :GP Fault and Hang with Aristosoft's Wired for Sound PRODUCT :Microsoft Windows 95.x Retail Product PROD/VER:WINDOWS:3.1,3.11 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows versions 3.1, 3.11 ------------------------------------------------------------------------------- SYMPTOMS ======== Aristosoft's Wired for Sound causes a general protection (GP) fault and causes the system to stop responding (hang) when run under Microsoft Windows version 3.1. NOTE: This problem does not occur in Wired for Sound Pro. WORKAROUND ========== To resolve the problem, you can either disable Wired for Sound by removing WFSOUND.EXE from the LOAD= line in the WIN.INI file, or you can obtain an updated driver from Aristosoft. MORE INFORMATION ================ According to Aristosoft technical support, an updated driver is available by contacting their Customer Service department. Aristosoft, Inc. 6920 Koll Center Parkway, Suite 209 Pleasanton, CA 94566 (510) 426-5355 The Wired for Sound products included here are manufactured by a vendor independent of Microsoft; we make no claim, implied or otherwise, regarding these products' performance or reliability. Additional query words: 3.10 3.11 wfsound.exe ====================================================================== Keywords : Technology : kbWin3xSearch kbZNotKeyword3 kbWin310 kbWin311 Version : WINDOWS:3.1,3.11 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.