DOCUMENT:Q72099 16-OCT-1999 [win95x] TITLE :Greater than 16 MB RAM in System in Windows 3.0 PRODUCT :Microsoft Windows 95.x Retail Product PROD/VER:WINDOWS:3.0,3.0a OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows versions 3.0, 3.0a ------------------------------------------------------------------------------- SUMMARY ======= A computer system with more than 16 MB of RAM may not be able to run Microsoft Windows version 3.0 in standard mode. Real and enhanced modes run correctly. MORE INFORMATION ================ Windows version 3.0 can access up to 16 MB of memory. In standard mode, HIMEM.SYS attempts to block Windows from seeing memory above 16 MB, but may not be successful in doing so on some hardware. In this situation, removing the memory above 16 MB is the only solution. In enhanced mode, Windows version 3.0 ignores all memory above 16 MB. If you encounter this problem, please contact Microsoft Product Support Services at (425) 637-7098. Please be prepared to provide: - the contents of your AUTOEXEC.BAT and CONFIG.SYS files - the name of your computer's manufacturer - the ROM BIOS manufacturer and version NOTE: This problem does not occur in later versions of Microsoft Windows. Additional query words: tshoot 3.00 win30 3.00A ====================================================================== Keywords : Technology : kbWin3xSearch kbZNotKeyword3 kbWin300 kbWin300a Version : WINDOWS:3.0,3.0a ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.