DOCUMENT:Q85960  03-OCT-1999  [win95x]
TITLE   :Group Icons Missing After Windows 3.1 Installation
PRODUCT :Microsoft Windows 95.x Retail Product
PROD/VER:WINDOWS:3.1,3.11
OPER/SYS:
KEYWORDS:

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The information in this article applies to:

 - Microsoft Windows versions 3.1, 3.11 
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SUMMARY
=======

If group icons are missing when you start Microsoft Windows, you may have run
the Windows 3.1 Setup program while virus-detection software was running in
memory. Virus-detection software, such as Central Point Anti- Virus and Data
Monitor (Datamon) from Symantec, may cause this problem.

WORKAROUND
==========

There are several possible solutions to this problem:

1. Attempt to rebuild the groups. From the File menu of Program Manager, choose
   Run. Type the following in the command line dialog box:

   setup /p

2. Manually edit the PROGMAN.INI file and make sure the settings are correct for
   your groups. Using the MS-DOS DIR command, get a listing of your group files,
   for example:

   dir c:\windows\*.grp

   Edit the PROGMAN.INI file with a text editor such at EDIT from MS-DOS 5.0. The
   file should look similar to the following example:

         [Settings]
         Window=28 30 626 373 1
         SaveSettings=1
         MinOnRun=0
         AutoArrange=0
         display.drv=VGA.DRV
         Order= 3 8 2 10 7

         [Groups]
         Group1=C:\WINDOWS\MAIN.GRP
         Order=2 3 1
         Group2=C:\WIN31\ACCESSOR.GRP
         Group3=C:\WIN31\GAMES.GRP

   You can ignore the [Settings] section, but the [Groups] section should contain
   references to the .GRP files you found in the WINDOWS directory when you did
   a directory listing (DIR).

3. If you installed Windows 3.1 into a new directory, you can restart the
   computer without loading the virus detection software, remove the current
   installation of Windows 3.1 from the hard drive, and run the Setup program
   again.

4. If you upgraded a Windows 3.0 installation to Windows 3.1, and the group
   icons are missing, restart the computer without loading the virus detection
   software, and run the Setup program again. If the problem persists, you may
   need to remove the current installation of Windows and run the Setup program
   again. This is the least favorable solution because some of your
   Windows-based applications may need to be reinstalled to function correctly.

Additional query words: 3.10 cpav tsr 3rdparty 3.11

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Keywords          :  
Technology        : kbWin3xSearch kbZNotKeyword3 kbWin310 kbWin311
Version           : WINDOWS:3.1,3.11

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