DOCUMENT:Q94965 17-OCT-1999 [win95x] TITLE :HiJaak for Windows 1.0 Doesn't Install If SHARE.EXE Is Loaded PRODUCT :Microsoft Windows 95.x Retail Product PROD/VER:WINDOWS:3.0,3.0a,3.1,3.11 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows versions 3.0, 3.0a, 3.1, 3.11 ------------------------------------------------------------------------------- SYMPTOMS ======== The install program for Inset Systems HiJaak for Windows, version 1.0 fails on Disk 2 and the following error message is displayed if you have SHARE.EXE loaded: SYSTEM ERROR Cannot Read From Drive X: WORKAROUND ========== - Temporarily disable SHARE.EXE before you install HiJaak. -or- - Copy the contents of Disk 1 and Disk 2 to a temporary directory on your hard disk drive, and run the INSTALL.EXE program from Windows. STATUS ====== Inset Systems is aware of this problem and is currently researching it. For more information, contact Inset Systems Technical Support. To obtain the phone numbers for Inset Systems, query on the following words in the Microsoft Knowledge Base: Inset and phone list and pss HiJaak for Windows is manufactured by Inset Systems, a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability. Additional query words: 3rdparty 3.00 3.00a 3.10 3.11 err msg ====================================================================== Keywords : Technology : kbWin3xSearch kbZNotKeyword3 kbWin300 kbWin300a kbWin310 kbWin311 Version : WINDOWS:3.0,3.0a,3.1,3.11 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.