DOCUMENT:Q91197 30-SEP-1999 [win3x] TITLE :How To: Troubleshooting a Network DDE Link with WFWG PRODUCT :Microsoft Windows 3.x Retail Product PROD/VER:WINDOWS:3.1,3.11 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows for Workgroups versions 3.1, 3.11 ------------------------------------------------------------------------------- SUMMARY ======= In Windows for Workgroups, the Windows Clipboard Viewer was completely rebuilt as ClipBook Viewer, which includes capabilities to transfer information over the network (called network dynamic data exchange [DDE]). MORE INFORMATION ================ To test network DDE, both machines should be running the same video driver, such as VGA (16 colors), which shipped with Windows for Workgroups. Network DDE works like object-linking-and-embedding (OLE) over a network. There are several logical steps to troubleshoot a network DDE problem: 1. Make sure that the machines can communicate with each other. To test this, try to copy a file from one machine to another. Remember that a Windows for Workgroups machine needs to be in enhanced mode and have 4 megabytes (MB) of memory to have server functionality. 2. To make sure that the problem is not application-related, do a network DDE link using Paintbrush and Write. The steps are as follows: a. Open a bitmap in Paintbrush and copy it to the Clipboard. b. Open ClipBook. From the Edit menu, choose Paste. This brings up a dialog box that asks for a Page (Share) Name. c. Type "test" (without the quotation marks) as the Page Name and choose OK. (Make sure the Share Item Now box is selected.) d. When the next dialog box comes up, choose Start Application On Connect. e. From the Client machine, open ClipBook. From the File menu, choose Connect. f. Select the server name from the list, then select the "test" file. g. From the Edit menu, choose Copy. h. Start Write. From the Edit menu, choose Paste Link. This should create a Network DDE link from Paintbrush on the server machine to Write on the client machine. i. Test the link by drawing in Paintbrush on the server and see if Write is updated on the client. If Write isn't updated, there is a problem with Network DDE. If the above steps work, the problem is in one or both of the applications that were having the original problem. Each of the applications can be tested with Write or Paintbrush to determine which application is at fault. Some applications may have to be upgraded to work properly with Network DDE. Check with the application vendor for more information on a specific application. Additional query words: 3.10 3.1 netdde win31 tshoot 3.11 ====================================================================== Keywords : Technology : kbAudDeveloper kbWFWSearch kbWFW310 kbWFW311 Version : WINDOWS:3.1,3.11 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.