DOCUMENT:Q93646 04-OCT-1999 [win95x] TITLE :HP Laserjet 4 Driver May Cause GP Fault in Windows 3.1 PRODUCT :Microsoft Windows 95.x Retail Product PROD/VER:WINDOWS:3.1,3.11 OPER/SYS: KEYWORDS:win31 ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows versions 3.1, 3.11 - Microsoft Windows for Workgroups versions 3.1, 3.11 ------------------------------------------------------------------------------- SYMPTOMS ======== You may experience a general protection (GP) fault when printing from Windows Calendar to a Hewlett-Packard (HP) LaserJet 4 or an IBM 4039. The error message displayed may be similar to the following: CALENDAR caused a General Protection Fault in module CALENDAR.EXE at 0002:0CFA. CAUSE ===== This problem occurs if your page setup is incorrect or if your printer driver is set to 600 dpi. WORKAROUND ========== To fix this error, use the appropriate method below: - Prior to printing, change the Calendar Page Setup to use left and right margins of at least 1 inch. - If your printer driver is set to 600 dpi, change it to 300 dpi. KBCategory: kbprint kbtool kberrmsg KBSubcategory: win30 win31 wfw wfwg gpf Additional query words: 3.10 WinLaser iv iiii lexmark win95 win95x ====================================================================== Keywords : win31 Technology : kbAudDeveloper kbWin3xSearch kbWFWSearch kbZNotKeyword3 kbWin310 kbWin311 kbWFW310 kbWFW311 Version : WINDOWS:3.1,3.11 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.