DOCUMENT:Q105810 12-OCT-1999 [win95x] TITLE :HPPCL5E.DRV Does Not Save Paper Tray Selection PRODUCT :Microsoft Windows 95.x Retail Product PROD/VER:WINDOWS:3.1,3.11 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows versions 3.1, 3.11 - Microsoft Windows for Workgroups versions 3.1, 3.11 ------------------------------------------------------------------------------- SUMMARY ======= The Hewlett-Packard LaserJet 4 printer driver, HPPCL5E.DRV, does not save paper tray selections. MORE INFORMATION ================ The HPPCL5E.DRV printer driver supports the Hewlett-Packard LaserJet 4, 4M, 4SI, and 4SI MX printers. If you change the Paper Source setting for your printer in the Setup dialog box in Control Panel, the selection remains for that Windows session but reverts back to the default Auto Select option when you reenter Windows. WORKAROUND ========== To work around this situation, edit the WIN.INI file and manually change the "tray" selection in the [HP LaserJet 4/4M or 4SI/4SI MX] driver section to one of the following: 1 MP Tray 2 Paper Cassette 4 Manual Feed 5 Envelope Feeder 7 Auto Select 11 Lower Cassette For example: [HP LaserJet 4/4M,LPTx] paper=1 prtcaps=-5240 prtcps2=4561 tray=1 The products included here are manufactured by Hewlett-Packard, a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability. Additional query words: 3.10 3.1 3.11 win not saving won't save lose lost disappear hewlet packard IV LJ4 LJIV ====================================================================== Keywords : Technology : kbAudDeveloper kbWin3xSearch kbWFWSearch kbZNotKeyword3 kbWin310 kbWin311 kbWFW310 kbWFW311 Version : WINDOWS:3.1,3.11 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.