DOCUMENT:Q122166 09-OCT-1999 [win3x] TITLE :InfoMover PCMCIA Card in AST Laptop Fails to Work Under WFWG PRODUCT :Microsoft Windows 3.x Retail Product PROD/VER:WINDOWS:3.1,3.11 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows for Workgroups versions 3.1, 3.11 ------------------------------------------------------------------------------- SYMPTOMS ======== The National Semiconductor NE4100 InfoMover PCMCIA network card works correctly with most laptops. However, if you use this card in the AST Ascentia 900N laptop (portable) computer, you may be unable to log on to busier networks under Windows for Workgroups. CAUSE ===== The AST Ascentia 900N uses the relatively rare VLSI PCMCIA controller chip. The AST Ascentia 900N also ships with the Cardsoft 3.1 PCMCIA card and socket services, which is the first card to support the VLSI chip. However, Windows for Workgroups runs well on the Ascentia with other PCMCIA network cards installed, runs well in most cases with Cardsoft software, and runs in other laptop computers with the NE4100 installed; therefore, Microsoft has been unable to determine which element causes the network logon problems under Windows for Workgroups. STATUS ====== National Semiconductor is aware of this problem and will supply more information as it becomes available. You can contact National Semiconductor at (800) 231-6072. MORE INFORMATION ================ The products included here are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability. Additional query words: 3rdparty 3.10 3.11 ====================================================================== Keywords : Technology : kbAudDeveloper kbWFWSearch kbWFW310 kbWFW311 Version : WINDOWS:3.1,3.11 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.