DOCUMENT:Q109492 30-SEP-1999 [win3x] TITLE :Installing MSDLC on Windows for Workgroups Version 3.11 PRODUCT :Microsoft Windows 3.x Retail Product PROD/VER:WINDOWS:3.11 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows for Workgroups version 3.11 ------------------------------------------------------------------------------- SYMPTOMS ======== After you install MSDLC on Windows for Workgroups version 3.11, the following error message may occur during startup: Protocol Manager could not be opened. DLC Load failure. WORKAROUND ========== In the AUTOEXEC.BAT file, make sure that Net Initialize or Net Init command loads before MSDLC.EXE. Net Init command basically loads the protocol manager in the memory without binding it to the MAC (Media Access Control) driver. The following is a sample AUTOEXEC.BAT illustrating the correct load order: C:\WFW311\net init C:\WFW311\msdlc C:\WFW311\net start MORE INFORMATION ================ MSDLC is an NDIS2-compliant protocol which requires Protocol Manager to be loaded in memory before it can bind to an NDIS MAC driver. If MSDLC doesn't find the Protocol Manager in the memory, the above error message occurs. REFERENCES ========== Windows for Workgroups Resource Kit Additional query words: 3.11 NDIS3 ====================================================================== Keywords : Technology : kbAudDeveloper kbWFWSearch kbWFW311 Version : WINDOWS:3.11 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.