DOCUMENT:Q69684 07-NOV-1999 [win95x] TITLE :Installing Windows 3.0 on Everex 386/20 AGI 3000D PRODUCT :Microsoft Windows 95.x Retail Product PROD/VER:WINDOWS:3.0,3.0a OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows versions 3.0, 3.0a ------------------------------------------------------------------------------- SYMPTOMS ======== If you try to install Microsoft Windows 3.0 on an Everex 386/20 AGI 3000D without updated BIOS your installation may stop (hang) when you insert the second disk. CAUSE ===== American Megatrends Incorporated (AMI) has an OEM BIOS for the Everex AGI 3000D that leaves a 1K hole in memory. This loss of RAM memory is most evident if a CHKDSK is done and reveals that there is fewer than 655,360 total bytes of memory. This hole does not allow Windows to access the high memory area and stops installation on disk 2. RESOLUTION ========== Contact Everex Systems technical support to obtain the latest BIOS update. MORE INFORMATION ================ To check your BIOS, cold boot the machine and note the version, using the following information: - F2-34-US/90-K9 is the old BIOS with 1K missing - F2-34-EOS/90-K9 is the corrected BIOS The product included here is manufactured by a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding the product's performance or reliability. Additional query words: 3.00 3.0 3.0a 3.00a 3rdparty ====================================================================== Keywords : Technology : kbWin3xSearch kbZNotKeyword3 kbWin300 kbWin300a Version : WINDOWS:3.0,3.0a ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.