DOCUMENT:Q108749 07-DEC-2000 [win3x] TITLE :IPX\SPX Compatible Transport Generates Error 7361 PRODUCT :Microsoft Windows 3.x Retail Product PROD/VER::3.11 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows for Workgroups version 3.11 - Microsoft Workgroup Add-On for MS-DOS, version 3.11 ------------------------------------------------------------------------------- SYMPTOMS ======== When you use the IPX/SPX-compatible transport with NetBIOS as the only protocol in Windows for Workgroups version 3.11 and the real-mode redirector is started, the following error message is displayed The WORKSTATION service is not started Is it OK to start it? (Y/N) [Y]: followed by the error: Error 7361: IPX or NETBIOS must be running in order to load the network services. If you type "net help 7361" (without the quotation marks), you receive the following explanation: Your system is configured to use a monolithic driver such as IPX or XNS and the driver is not loaded. ACTION To load the driver, follow the instructions in the documentation that comes with your secondary network. CAUSE ===== This error is caused by either a missing NetBEUI or NDISHLP.SYS driver on the transport= line in the [network drivers] section of the SYSTEM.INI file. This error may also be caused by using the enhanced-mode NDIS driver and attempting to start the network services from MS-DOS. RESOLUTION ========== To load the real-mode NetBEUI protocol, make sure you have the following line in the [network drivers] section of the SYSTEM.INI file: transport=*netbeui,ndishlp.sys To load a real-mode NDIS driver, double-click the Network Setup icon in the Network group. Click the Drivers button, then click the Setup button. In the Driver Type box, click Real Mode NDIS Driver or click Real And Enhanced Mode Driver. Additional query words: 3.11 Novell ====================================================================== Keywords : Technology : kbAudDeveloper kbWFWSearch kbWFW311 kbWFW311DOS Version : :3.11 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2000.