DOCUMENT:Q111962 15-NOV-1999 [win3x] TITLE :M2052 or M2010 Err Msg Appears After You Install WFWG 3.11 PRODUCT :Microsoft Windows 3.x Retail Product PROD/VER:WINDOWS:3.11 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows for Workgroups version 3.11 ------------------------------------------------------------------------------- SYMPTOMS ======== When you install Windows for Workgroups and configure it for the Proteon ISA Token Ring (1346) or Proteon ISA Token Ring (1346) card, you receive the following error after you restart your computer: M2052: Bad protocol.ini - Driver Name not found PRO4AT$. M2010: Driver conf error - Error when loading CAUSE ===== This problem is caused by incorrect settings in the PROTOCOL.INI file. The PROTOCOL.INI file has the following section [MS$PRO1347] DriverName=PRO4$ IRQ= -or- [MS$PRO1346] DriverName=PRO4$ IRQ= where is the IRQ value. WORKAROUND ========== To work around this problem, edit the [MS$PRO1347] or [MS$PRO1346] section and change the IRQ= entry to INtLevel=. For example [MS$PRO1347] DriverName=PRO4$ INtLevel= where is the IRQ value. Additional query words: 3.11 ====================================================================== Keywords : Technology : kbAudDeveloper kbWFWSearch kbWFW311 Version : WINDOWS:3.11 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.