DOCUMENT:Q85002 01-OCT-1999 [win95x] TITLE :Media Player Can't Open CDAudio After Opening CD-ROM File PRODUCT :Microsoft Windows 95.x Retail Product PROD/VER:WINDOWS:3.0,3.0a,3.1,3.11 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows versions 3.0, 3.0a, 3.1, 3.11 ------------------------------------------------------------------------------- SYMPTOMS ======== This information applies to the Media Player and to Windows version 3.1. If you play a disk and you have configured the Media Player for CDAudio by choosing CDAudio from the Device menu, you may receive the following error message System Error - Cannot read from drive where is the drive letter of the CD-ROM. After selecting Cancel, another error is displayed: Cannot open file or device WORKAROUND ========== There are two possible workarounds for this problem: - Open a different device from the Media Player Device menu (WaveAudio, MIDI Sequencer, or Animation). Open a file, and then choose CDAudio from the Device menu again. - Exit the Media Player and restart it. CDAudio will now function correctly. This problem occurs when you attempt to open a file after changing CD-ROM disks. The CD-ROM is still using the previous default directory, which is now invalid because you have changed disks. When Windows tries to open the CDAudio driver (MCICDA.DRV), it looks first in the current drive/directory, which is now invalid. Because Windows does not allow the Ignore option to be placed in the dialog box on a critical error, you cannot choose to ignore the current drive error and continue looking along the rest of the path for the driver. Additional query words: 3.00 3.00a 3.10 3.11 CD err msg ====================================================================== Keywords : Technology : kbWin3xSearch kbZNotKeyword3 kbWin300 kbWin300a kbWin310 kbWin311 Version : WINDOWS:3.0,3.0a,3.1,3.11 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.