DOCUMENT:Q82213 11-FEB-2002 [win3x] TITLE :Media Vision Multimedia Drivers May Have Problems Installing PRODUCT :Microsoft Windows 3.x Retail Product PROD/VER::1.0,3.1 OPER/SYS: KEYWORDS:win31 ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows 3.1 - Microsoft Windows with Multimedia Extensions, version 1.0 ------------------------------------------------------------------------------- SYMPTOMS ======== Media Vision's Multimedia drivers on CD-ROM for Windows with Multimedia Extensions 1.0 (Windows with Multimedia) do not install correctly in Windows version 3.1. This problem may cause the following error messages to appear: Cannot load the Pro Audio Spectrum Stereo Wave form Driver. The driver file maybe missing. Try installing the driver again, or contact your system administrator. -or- The "Pro Audio Spectrum Stereo Wave form" driver does not appear in the installed drivers list after installing. CAUSE ===== This is due to an incompatibility problem with the OEMSETUP.INF file for the drivers. WORKAROUND ========== Media Vision has newer drivers for Windows 3.1 and a compatible OEMSETUP.INF file. To obtain these drivers, contact Media Vision. The Multimedia drivers included here are manufactured by a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability. Additional query words: sound setup 3.10 3.1 \* noupd ====================================================================== Keywords : win31 Technology : kbWin3xSearch kbZNotKeyword3 kbWinMultiXSearch kbWin310 kbWinMultiX100 Version : :1.0,3.1 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.