DOCUMENT:Q131261 06-NOV-1999 [win3x] TITLE :Message Finder Does Not Search Shared or Deleted Folders PRODUCT :Microsoft Windows 3.x Retail Product PROD/VER:WINDOWS:3.11 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows for Workgroups version 3.11 ------------------------------------------------------------------------------- SYMPTOMS ======== When you use the Message Finder command from the File menu in Windows for Workgroups Mail, shared folders and the Deleted Mail folder are not searched when you choose to search all folders. CAUSE ===== Message Finder is designed to search only the mail message (.MMF) file structure. Shared folders are stored on the post office in the FOLDERS\PUB directory, and are not searched. RESOLUTION ========== To search a shared folder, follow these steps: 1. Create a new private folder. 2. Copy all the messages from the shared folder to the new private folder. 3. Search the new private folder or all folders. To search the Deleted Mail folder, specifically select the Deleted Mail folder in Message Finder. Additional query words: 3.11 msmail ====================================================================== Keywords : Technology : kbAudDeveloper kbWFWSearch kbWFW311 Version : WINDOWS:3.11 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.