DOCUMENT:Q82094 05-OCT-1999 [win95x] TITLE :Microsoft Replacement MOUSE.DRV May Hang Windows PRODUCT :Microsoft Windows 95.x Retail Product PROD/VER:WINDOWS:3.0,3.0a,3.1,3.11 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows versions 3.0, 3.0a, 3.1, 3.11 ------------------------------------------------------------------------------- SUMMARY ======= The MREADME.DOC file on the Setup disk for Microsoft Mouse driver disk version 7.04 incorrectly states that the MOUSE.DRV file on the Mouse disk should be copied onto the Microsoft Windows original disks before you install Windows. The MOUSE.DRV on the Microsoft Mouse disk is a mouse driver for Windows versions 2.x. Running this driver with Microsoft Windows versions 3.0 and later causes Windows to stop responding (hang or crash) in standard and 386 enhanced modes. MORE INFORMATION ================ The MREADME.DOC file contains the following instructions: Using the new Mouse software with Microsoft Windows: To use your new Mouse driver software, including the "ballistic" characteristics, with Microsoft Windows, you must replace the MOUSE.DRV file on the backup copy of your Windows Setup disk with the MOUSE.DRV file located on the Utility or Setup disk in your Microsoft Mouse package, and then reinstall Windows. You may want to make a backup copy of your WIN.INI file, before doing the reinstallation. For more information on installing Microsoft Windows, see the "Microsoft Windows User's Guide." These instructions should be disregarded for the Microsoft Windows 3.0 and 3.1 setup. The MOUSE.DRV file on the Microsoft Mouse driver disk has a file date of 3- 15-90 and a file size of 3699 bytes. The MOUSE.DRV file on the Windows 3.0 disk has a file date of 5-01-90, and a size of 2896 bytes. If the file size of MOUSE.DRV on the Windows disk is anything other than 2896 bytes, an incorrect MOUSE.DRV has been copied onto the disk or the disk is damaged. The Microsoft Mouse driver disk may be sent as an update from Microsoft End User Sales (call [800] 426-9400) and is packaged with Windows and with the Microsoft Mouse. Acceleration or "ballistic" mouse characteristics are already included with the Microsoft Mouse driver included with Windows. KBCategory: kbsetup kbhw kbdocerr KBSubcategory: Win30 Win31 WinDrvr WinComm REFERENCES ========== "MREADME.DOC", Microsoft Mouse Setup Disk Additional query words: 3.0 3.00 3.0a 3.00a 3.1 3.10 lock up 3.11 lockup hang ====================================================================== Keywords : Technology : kbWin3xSearch kbZNotKeyword3 kbWin300 kbWin300a kbWin310 kbWin311 Version : WINDOWS:3.0,3.0a,3.1,3.11 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.