DOCUMENT:Q113515 08-OCT-1999 [win3x] TITLE :MS DLC over ODI May Cause GP Faults in WFWG 3.11 PRODUCT :Microsoft Windows 3.x Retail Product PROD/VER:WINDOWS:3.11 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows for Workgroups version 3.11 ------------------------------------------------------------------------------- The following article contains information on the use of Windows for Workgroups with third-party products or configurations that have not been tested and are not supported by Microsoft. If the steps or procedures described in this article do not function properly, contact the manufacturer of the third-party product for more information or use a supported configuration. SYMPTOMS ======== You receive a general protection (GP) fault in the KEYBOARD.DRV driver file or another driver file. CAUSE ===== If you install the MS DLC protocol over an ODI driver in a token-ring configuration on a computer running Microsoft Windows for Workgroups version 3.11, the computer may produce GP faults. RESOLUTION ========== The following actions may help you to work around this problem: - Use an MS DLC protocol intended for Windows for Workgroups 3.11. - For instructions about using ODINSUP with Windows for Workgroups, contact Novell or a Novell authorized reseller, and query on the following words here in the Microsoft Knowledge Base: odinsup and netx and novell and wfwg - Use current Novell NetWare drivers. Additional query words: 3.11 Gpfault msdlc gpf ====================================================================== Keywords : Technology : kbAudDeveloper kbWFWSearch kbWFW311 Version : WINDOWS:3.11 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.