DOCUMENT:Q125191 23-SEP-1999 [win3x] TITLE :NETAPI.DLL Failure Code 02 in BOOTLOG.TXT PRODUCT :Microsoft Windows 3.x Retail Product PROD/VER:WINDOWS:3.11 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows for Workgroups version 3.11 ------------------------------------------------------------------------------- SYMPTOMS ======== When viewing the BOOTLOG.TXT file in the Windows directory, you may see the following line: LoadFail = NETAPI.DLL Failure code is 02 CAUSE ===== This error code is placed in the BOOTLOG.TXT file during Setup. Error code 02 means that the file (in this case, NETAPI.DLL) was not found. When setting up Microsoft Windows for Workgroups 3.11, Setup searches for NETAPI.DLL. If Setup cannot find NETAPI.DLL, an error entry is placed in BOOTLOG.TXT file. When you run WIN /B, Windows for Workgroups appends the original BOOTLOG.TXT file that Setup created. The failure code error remains in the BOOTLOG.TXT file until the file is deleted. RESOLUTION ========== The "LoadFail = NETAPI.DLL Failure code is 02" entry in the BOOTLOG.TXT file is added during Setup only. You can rename or delete the BOOTLOG.TXT file so that a new file will be created when you run WIN /B. MORE INFORMATION ================ The LoadFail error is recorded in the BOOTLOG.TXT file when installing Windows for Workgroups 3.11 in the following ways: - When you upgrade Windows 3.x to Windows for Workgroups 3.11 - When you upgrade Windows for Workgroups 3.1 to Windows for Workgroups 3.11 - When you install Windows for Workgroups 3.11 to a clean directory When installing over an existing Windows for Workgroups 3.11 installation, this error is not recorded in the BOOTLOG.TXT file unless NETAPI.DLL is missing or damaged. Additional query words: 3.10 3.11 install netapi setup err msg ====================================================================== Keywords : Technology : kbAudDeveloper kbWFWSearch kbWFW311 Version : WINDOWS:3.11 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.