DOCUMENT:Q91050 30-OCT-1999 [win3x] TITLE :Network Setup Prompts for Disk; Doesn't Work if Mouse Present PRODUCT :Microsoft Windows 3.x Retail Product PROD/VER:WINDOWS:3.1 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows for Workgroups version 3.1 ------------------------------------------------------------------------------- SYMPTOMS ======== On certain configurations, installing Windows for Workgroups over the network (using the SETUP /N command) causes the following message to appear after Setup has switched into graphics mode: Please Insert Disk Labeled: Microsoft Windows for Workgroups Disk #3 After installation, everything appears to work correctly but commands accessing the network ("NET USE", "DIR X:\" and so on) don't work. CAUSE ===== This is caused by a conflict between the network card and the mouse; both are trying to use the same interrupt. Once Windows initialization starts in Setup (graphics mode), so does the mouse, which is why the trouble begins there. WORKAROUND ========== To work around this problem, change the mouse to a different port, change the mouse interrupt if it's a bus mouse, or change the interrupt for the network card. Additional query words: 3.10 ====================================================================== Keywords : Technology : kbAudDeveloper kbWFWSearch kbWFW310 Version : WINDOWS:3.1 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.