DOCUMENT:Q93002 24-OCT-1999 [win95x] TITLE :No 32-Bit Disk Access with Mylex DCE376 SCSI Adapter PRODUCT :Microsoft Windows 95.x Retail Product PROD/VER:WINDOWS:3.1,3.11 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows versions 3.1, 3.11 - Microsoft Windows for Workgroups version 3.1 ------------------------------------------------------------------------------- SYMPTOMS ======== If your system has a Mylex DCE376 SCSI host adapter, Microsoft Windows 3.1 may display the following error message when it attempts to enable 32-bit disk access during startup: The Microsoft Windows 32-bit disk driver (WDCTRL) validation failed at phase 06, 01. CAUSE ===== The Mylex DCE376 SCSI host adapter is not compatible with the Western Digital (WD) 1003 specification. Mylex technical support has confirmed its adapter is not WD 1003 compatible. RESOLUTION ========== Mylex provides a device driver, DCE376DR.EXE, that enables 32-bit disk access. MORE INFORMATION ================ For more information, contact Mylex technical support. The products included here are manufactured by a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability. Additional query words: 3.10 card milex ====================================================================== Keywords : Technology : kbAudDeveloper kbWin3xSearch kbWFWSearch kbZNotKeyword3 kbWin310 kbWin311 kbWFW310 Version : WINDOWS:3.1,3.11 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.