DOCUMENT:Q83719 10-OCT-1999 [win95x] TITLE :No MS-DOS Prompt on Novell Network with Windows 3.1 PRODUCT :Microsoft Windows 95.x Retail Product PROD/VER:WINDOWS:3.1,3.11 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows versions 3.1, 3.11 ------------------------------------------------------------------------------- SUMMARY ======= If you are running Windows version 3.1 on a Novell network and cannot run MS-DOS Prompt, the Windows 3.1 VPICD driver may not be loaded. When you attempt to run MS-DOS Prompt, it either will not run or you will receive the following error message: INVALID VxD DYNAMIC LINK CALL TO # 0003, SERVICE 0013 To correct this problem, edit the [386 Enh] section of the SYSTEM.INI file. Change the line that reads DEVICE=VPICDA.386, to DEVICE=*VPICD. This loads the latest VPICD driver that ships with Windows 3.1. MORE INFORMATION ================ VPICDA.386 was written by Novell to work with Microsoft Windows 3.0. Do not use this driver with Windows 3.1. Instead, use the VPICD device driver that is built into Windows 3.1. If you receive the following error message as well, you should remark out SETVER.EXE from the CONFIG.SYS file: Unsupported MS DOS Version Note: Before remarking out SETVER.EXE, make sure you are not loading device drivers for your hard disk that require SETVER.EXE. Additional query words: 3.10 novell ====================================================================== Keywords : Technology : kbWin3xSearch kbZNotKeyword3 kbWin310 kbWin311 Version : WINDOWS:3.1,3.11 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.