DOCUMENT:Q89278 16-OCT-1999 [win95x] TITLE :Novell Err Msg: Device Load Failed; IPX Not Installed PRODUCT :Microsoft Windows 95.x Retail Product PROD/VER:WINDOWS:3.0,3.0a,3.1,3.11 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows versions 3.0, 3.0a, 3.1, 3.11 ------------------------------------------------------------------------------- SYMPTOMS ======== When running Windows on Novell NetWare, you may receive the following error message: Cannot load a device specified in the initialization file for Windows in 386 enhanced mode. The performance of Windows will not be affected. C:\WINDOWS\system\vnetware.386 VIPX: Device load failed. IPX is not installed or not the right version. Press any key to continue ... This error is caused by one of the following conditions: - IPX.COM is not the correct version. - The VIPX.386 file located in the WINDOWS\SYSTEM directory is not the correct version. MORE INFORMATION ================ IPX.COM Is Not the Correct Version ---------------------------------- To check the version of IPX being used, exit Windows and type "IPX I" at the MS-DOS command prompt. The IPX version for Windows 3.1 should be 3.10. The IPX version for Windows 3.0 should be at least 3.02a. If you have an earlier IPX version, you must generate a new IPX.COM file. Please refer to your system administrator or your Novell manual for the process. VIPX.386 Located in WINDOWS\SYSTEM Directory Is Not Correct Version ------------------------------------------------------------------- Search the entire hard drive and make sure the only VIPX.386 file on the system is located in the WINDOWS\SYSTEM directory, and is the same date as the rest of the Windows files. For more information on VIPX.386 version requirements, query on the following words in the Microsoft Knowledge Base: VIPX.386 and required and windows and 3.1 Additional query words: 3.00 3.00a 3.10 3.11 err msg 3rdparty ====================================================================== Keywords : Technology : kbWin3xSearch kbZNotKeyword3 kbWin300 kbWin300a kbWin310 kbWin311 Version : WINDOWS:3.0,3.0a,3.1,3.11 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.