DOCUMENT:Q93092  09-OCT-1999  [win3x]
TITLE   :Novell NetWare, Windows for Workgroups and ArcNet Cards
PRODUCT :Microsoft Windows 3.x Retail Product
PROD/VER:WINDOWS:3.1
OPER/SYS:
KEYWORDS:

======================================================================
-------------------------------------------------------------------------------
The information in this article applies to:

 - Microsoft Windows for Workgroups version 3.1 
-------------------------------------------------------------------------------


SYMPTOMS
========

If you choose the Novell NetWare option in the Networks dialog box of Control
Panel and you are using an ArcNet network interface card (NIC), you receive the
following error message:

   The network Novell NetWare cannot be added because Windows for Workgroups
   does not support this network with your ArcNet adapter.

CAUSE
=====

Using an ArcNet NIC to connect to your Novell NetWare network from a Windows for
Workgroups workstation is not supported in the current version of Windows for
Workgroups. This is because Windows for Workgroups and Novell NetWare handle
ArcNet data packets somewhat differently.

MORE INFORMATION
================

Windows for Workgroups is implemented to fully support Novell NetWare
connectivity. You can upgrade a Novell NetWare client workstation to a Windows
for Workgroups workstation, or configure a Windows for Workgroups workstation to
access a Novell NetWare server. Windows for Workgroups supports the Microsoft
network transport protocol (NetBEUI) and the Novell network transport protocol
(IPX) on the same network adapter card by including a Novell-compatible
protocol, MSIPX.

MSIPX supports Token Ring and Ethernet MAC* header formats, but not token-passing
bus network header formats, such as ArcNet. When you use an ArcNet NIC with
Windows for Workgroups, the ArcNet NDIS (MAC-level) driver emulates Ethernet
protocol and uses Ethernet header formats. That is how Windows for Workgroups
recognizes data packets sent along the ArcNet network.

NOTE: *MAC is the Media Access Control layer, a sublayer of the data-link level
in the OSI model. The MAC layer communicates directly with the network adapter
card.

Novell NetWare's IPX protocol handles ArcNet data packets by "fragmenting" them
at the sending end, and then reconstructing them at the receiver end. NetWare
does this because ArcNet protocol creates packets that are smaller than the
minimum size that NetWare protocol supports.

The problem occurs when you use an ArcNet card with Windows for Workgroups over a
Novell NetWare network. The Novell network protocol expects to see a fragmented
ArcNet data packet; however, since the ArcNet NDIS driver encapsulates data
packets in an Ethernet-type header so that Windows for Workgroups can read them,
the Novell NetWare network no longer recognizes them.

Additional query words: 3.10 arcnet

======================================================================
Keywords          :  
Technology        : kbAudDeveloper kbWFWSearch kbWFW310
Version           : WINDOWS:3.1

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS
PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND.  MICROSOFT DISCLAIMS
ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES
OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.  IN NO
EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR
ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL,
CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF
MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES.  SOME STATES DO NOT ALLOW THE EXCLUSION
OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES
SO THE FOREGOING LIMITATION MAY NOT APPLY.

Copyright Microsoft Corporation 1999.