DOCUMENT:Q104721 18-DEC-2000 [win95x] TITLE :Oak VGA Prostar Excelerator May Cause Distortion in Shell PRODUCT :Microsoft Windows 95.x Retail Product PROD/VER:MS-DOS:5.x,6.0; WINDOWS:3.1,3.11 OPER/SYS: KEYWORDS: ====================================================================== 3.10 3.11 | 5.x 6.00 WINDOWS | MS-DOS kbhw kbdisplay kbgraphic kb3rdparty ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows versions 3.1, 3.11 - Microsoft MS-DOS operating system versions 5.0, 5.0a, 6.0 ------------------------------------------------------------------------------- SYMPTOMS ======== The video display for the MS-DOS Shell is distorted after you run Windows 3.1. CAUSE ===== This problem can occur when you use an Oak VGA ProStar Excelerator video card with video BIOS version 1.01 and Oak Technologies display drivers for Microsoft Windows 3.1. This problem occurs only if you run an MS-DOS-based application under Windows. WORKAROUND ========== To work around this problem, install the Microsoft VGA driver that ships with Microsoft Windows version 3.1 (VGA.DRV). MORE INFORMATION ================ For more information, contact Oak Technologies Technical Support The products included here are manufactured by Oak Technologies, a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability. Additional query words: 6.00 blue white lines vertical third-party 5.00 5.00a ms-dos ====================================================================== Keywords : Technology : kbWin3xSearch kbZNotKeyword3 kbWin310 kbWin311 kbMSDOSSearch kbMSDOS600 kbMSDOS500 kbMSDOS500a Version : MS-DOS:5.x,6.0; WINDOWS:3.1,3.11 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2000.