DOCUMENT:Q82258 11-FEB-2002 [win3x] TITLE :Page Color Turns Black in PageMaker 4.0 PRODUCT :Microsoft Windows 3.x Retail Product PROD/VER::3.1,3.11 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows versions 3.1, 3.11 ------------------------------------------------------------------------------- SYMPTOMS ======== When you use Aldus PageMaker 4.0 with Microsoft Windows versions 3.1 or 3.11 and a Windows 3.0 high-resolution video driver, the page color turns to black after you minimize and then maximize PageMaker. This only occurs when you use a 256-color driver. WORKAROUND ========== To return the page color, do the following: 1. From the Element menu, choose Define Colors. 2. Select Paper. 3. Choose the OK button. MORE INFORMATION ================ The following drivers were tested and reproduced the above problem: - Winspeed Tseng 800 by 600 by 256 colors - Dell PVGA600.DRV 800 by 600 by 256 - Orchid 800 by 600 by 256 that comes with the ProDesigner II The high resolution video drivers below that are supplied with the standard Windows 3.1 disks work correctly with PageMaker 4.0: - Video 7 640 by 480 by 256 - Video 7 800 by 600 by 256 - Video 7 1024 by 768 by 256 Additional query words: 3.10 PM4 Pagemaker 4.0 black svga 3.11 aldus pm ====================================================================== Keywords : Technology : kbWin3xSearch kbZNotKeyword3 kbWin310 kbWin311 Version : :3.1,3.11 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.