DOCUMENT:Q72231 06-NOV-1999 [win95x] TITLE :Paintbrush: No Cursor After Loading Write or Word for Windows PRODUCT :Microsoft Windows 95.x Retail Product PROD/VER:WINDOWS:3.0,3.0a OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows versions 3.0, 3.0a ------------------------------------------------------------------------------- SYMPTOMS ======== When you switch to Windows Paintbrush from Word for Windows or from Windows Write, the Paintbrush cursor may not reappear if Windows was configured for no mouse. The cursor is functional but is invisible. To determine that the cursor is functional, hold down the INS key and press one of the arrow keys to paint. NOTE: This problem seems to occur only when Paintbrush is loaded first. WORKAROUND ========== Loading Word for Windows or Windows Write before loading Paintbrush appears to solve the problem. STATUS ====== Microsoft has confirmed this to be a problem in Paintbrush version 3.0. We are researching this problem and will post new information here as it becomes available. Additional query words: 3.0 win30 3.00 3.00A ====================================================================== Keywords : Technology : kbWin3xSearch kbZNotKeyword3 kbWin300 kbWin300a Version : WINDOWS:3.0,3.0a ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.