DOCUMENT:Q92363 05-NOV-1999 [win95x] TITLE :Problems Printing Graphs from Quattro Pro for Windows PRODUCT :Microsoft Windows 95.x Retail Product PROD/VER:WINDOWS:3.1,3.11 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows versions 3.1, 3.11 ------------------------------------------------------------------------------- SYMPTOMS ======== If a .TTF or .FOT file becomes corrupt, Quattro Pro for Windows does not print graphs correctly. This problem mainly affects the Hewlett-Packard (HP) LaserJet II printers, although it may also affect the LaserJet III and Canon printers in HP emulation mode. WORKAROUND ========== To work around this problem: 1. Delete the .TTF and .FOT files from the WINDOWS\SYSTEM directory. 2. Delete the corresponding entries from the [Fonts] section of the WIN.INI file. 3. Run Control Panel. 4. Choose the Font icon. 5. Reinstall the TrueType fonts. Once the Quattro graph is corrupt, the corruption cannot be reversed. You must re-create the graph. Additional query words: 3.10 quattropro ====================================================================== Keywords : Technology : kbWin3xSearch kbZNotKeyword3 kbWin310 kbWin311 Version : WINDOWS:3.1,3.11 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.