DOCUMENT:Q113456 01-OCT-1999 [win3x] TITLE :Problems Sending Faxes from MAPI-Enabled Applications PRODUCT :Microsoft Windows 3.x Retail Product PROD/VER:WINDOWS:3.11 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows for Workgroups version 3.11 ------------------------------------------------------------------------------- SYMPTOMS ======== When Microsoft Mail is not running and you send several faxes from a MAPI- enabled application, the first fax is sent, but subsequent faxes stay in the Mail Outbox. When you start Mail, the remaining faxes are sent. CAUSE ===== Any messages added to the Outbox while the Mail spooler is in its exiting state are not picked up by the Mail spooler. STATUS ====== Microsoft has confirmed this to be a problem in Windows for Workgroups At Work PC Fax version 3.11. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available. WORKAROUND ========== To work around this problem: - Start Mail before you send several faxes from MAPI-enabled applications. -or- - Start Mail after you send several faxes from MAPI-enabled applications. Additional query words: 3.11 unsent facsimile ====================================================================== Keywords : Technology : kbAudDeveloper kbWFWSearch kbWFW311 Version : WINDOWS:3.11 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.