DOCUMENT:Q95787 09-OCT-1999 [win95x] TITLE :Problems Using Norton's Smartcan TSR with SHARE.EXE PRODUCT :Microsoft Windows 95.x Retail Product PROD/VER:WINDOWS:3.1,3.11 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows versions 3.1, 3.11 - Microsoft Windows for Workgroups versions 3.1, 3.11 ------------------------------------------------------------------------------- SUMMARY ======= Smartcan is an erase protection utility included with version 2.0 of Norton Desktop for Windows (NDW). Smartcan hides deleted files in a hidden directory, allowing them to be easily unerased. If you use the utility while the SHARE.EXE terminate-and-stay-resident program (TSR) is loaded, it causes frequent sharing violation messages and can cause data corruption. MORE INFORMATION ================ The purpose of SHARE.EXE is to provide file sharing and locking capabilities for files on your hard disk. When SHARE.EXE is loaded, it is responsible for validating all file operation requests by applications. In Microsoft Windows for Workgroups version 3.1, SHARE is loaded as a virtual device driver (VSHARE.386) in the SYSTEM.INI file. According to Symantec Technical Support, both the Windows and Windows for Workgroups implementations of SHARE.EXE conflict with Norton's Smartcan. Norton Desktop for Windows and Norton Smartcan are manufactured by Symantec, a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability. Additional query words: 3.10 3.11 3rdparty ====================================================================== Keywords : Technology : kbAudDeveloper kbWin3xSearch kbWFWSearch kbZNotKeyword3 kbWin310 kbWin311 kbWFW310 kbWFW311 Version : WINDOWS:3.1,3.11 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.