DOCUMENT:Q90212 02-OCT-1999 [win3x] TITLE :PROTOCOL.INI File Open Failure with Stacker PRODUCT :Microsoft Windows 3.x Retail Product PROD/VER:WINDOWS:3.1; :1.0 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows for Workgroups version 3.1 - Microsoft Workgroup Connections, version 1.0 ------------------------------------------------------------------------------- SYMPTOMS ======== If you install Stacker Electronics Stacker version 2.0 after Windows for Workgroups or Workgroup Connections, you receive the following error message when you restart (reboot) your computer: PRO0003E: PROTOCOL.INI file open failure. Unable to open PROTOCOL.INI. CAUSE ===== Stacker correctly copies PROTMAN.DOS, WORKGRP.SYS, and other system files to the unstacked drive. The problem occurs because the PROTOCOL.INI file needs to be copied to the original directory on the unstacked drive. WORKAROUND ========== You need to manually copy the PROTOCOL.INI file to the original directory. After you do this, the PROTOCOL.INI file will be found when the system starts. Additional query words: 3.10 wfwg wc 3rdparty err msg ====================================================================== Keywords : Technology : kbAudDeveloper kbWFWSearch kbWFW310 Version : WINDOWS:3.1; :1.0 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.