DOCUMENT:Q110552 19-SEP-1999 [win3x] TITLE :Recovering Folders from a Corrupted Microsoft Mail File PRODUCT :Microsoft Windows 3.x Retail Product PROD/VER:WINDOWS:3.0,3.11,3.2 OPER/SYS: KEYWORDS: ====================================================================== 3.10 3.11 WINDOWS kbnetwork kbtool kbinterop ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows for Workgroups version 3.11 - Microsoft Mail for Windows, versions 3.0, 3.2 ------------------------------------------------------------------------------- SUMMARY ======= The following information is provided by Microsoft "as-is," we make no guarantee that the steps below will retrieve all messages. If your Microsoft Windows for Workgroups Mail or Microsoft Mail for Windows mail file (.MMF) becomes corrupted, you may be able to retrieve some or all of the folders. MORE INFORMATION ================ To retrieve folders: 1. Rename the corrupted .MMF file to OLD.MMF. 2. Run Mail and allow it to create a new .MMF file. 3. From the File menu, choose Import Folder. 4. Select the OLD.MMF file. 5. Choose OK. Additional query words: ====================================================================== Keywords : Technology : kbAudDeveloper kbMailSearch kbWFWSearch kbZNotKeyword3 kbWFW311 kbMail300 kbMail320 Version : WINDOWS:3.0,3.11,3.2 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.