DOCUMENT:Q117501 13-JUN-2001 [win3x] TITLE :Replacing RAS in Network Setup After PTP Has Been Installed PRODUCT :Microsoft Windows 3.x Retail Product PROD/VER:WINDOWS:3.11 OPER/SYS: KEYWORDS:kbgraphxlinkcritical ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows for Workgroups version 3.11 ------------------------------------------------------------------------------- SYMPTOMS ======== After you have previously set up Remote Access Services (RAS) and updated RAS with the Point-to-Point Server files (WFWPTP.EXE), you get caught in a loop when you are trying to restore RAS in Network Setup. For example, after removing RAS and restarting Windows for Workgroups, you try to restore RAS in the Add Network Adapter dialog box of Network Setup. At this point, you are prompted for files. When you respond "Yes To All" to replace the files, you receive ten instances of the following dialog box: Windows Setup The version of the file that you are installing conflicts with the version that is currently on your system. Do you want to replace the file on your system with the one you are installing? Yes Yes to All No The filenames that appear in the dialog boxes are as follows: RASAPI16.DLL RASCAUTH.DLL RASEXE.EXE RASMAN.DLL RASMON.EXE RASMXS.DLL RASPHONE.EXE RASSAUTH.DLL RASSER.DLL RASSRV.DLL Responding "No" appears to allow you to complete the setup properly; however, when you choose OK, you are prompted with the same ten dialog boxes. This loop continues until you replace the files. CAUSE ===== The files for the Point-to-Point Server are newer than those that ship with Windows for Workgroups 3.11, and Network Setup does not recognize them. RESOLUTION ========== The following file is available for download from the Microsoft Download Center: DownloadDownload Wfwptp.exe now For additional information about how to download Microsoft Support files, click the article number below to view the article in the Microsoft Knowledge Base: Q119591 How to Obtain Microsoft Support Files from Online Services Microsoft used the most current virus detection software available on the date of posting to scan this file for viruses. Once posted, the file is housed on secure servers that prevent any unauthorized changes to the file. To work around this problem, respond "Yes To All" and "Yes" to replace the newer driver with the older file from the Windows for Workgroups disks. Restart Windows for Workgroups and then exit and reinstall the Point-to-Point Server files. Go to the directory or disk in which WFWPTP.EXE is located and run COPYPTP.BAT (where C:\WINDOWS is your Windows for Workgroups directory). This replaces the Windows for Workgroups files with the updated files. Additional query words: 3.11 ptp ====================================================================== Keywords : kbgraphxlinkcritical Technology : kbAudDeveloper kbWFWSearch kbWFW311 Version : WINDOWS:3.11 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.