DOCUMENT:Q127135 10-OCT-1999 [win3x] TITLE :Setup Error 402 with Ositech PCMCIA Network Card PRODUCT :Microsoft Windows 3.x Retail Product PROD/VER:WINDOWS:3.11 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows for Workgroups version 3.11 ------------------------------------------------------------------------------- SYMPTOMS ======== When you load version 1.04 of the driver for the Ositech Jack of Diamonds PCMCIA network and modem card, you receive the following error message: Setup Error 402: An information (.INF) file is damaged. CAUSE ===== The OEMSETUP.INF file that was shipped with this card contains incorrect information about real-mode and enhanced-mode driver types. RESOLUTION ========== When you are setting up Windows to use this card, override the default value of "Real and Enhanced Mode NDIS Driver." Change the setting to "Real Mode NDIS Driver" in the Drivers portion of Network Setup. MORE INFORMATION ================ Ositech originally planned to ship a real-mode and enhanced-mode driver for this card, and shipped the correct OEMSETUP.INF file for this driver. The driver that comes with the card, however, is a real-mode driver only. This problem is corrected in version 2.1 of the drivers. To obtain the updated drivers, contact Ositech Technical Support. The third-party products discussed here are manufactured by a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability. Additional query words: 3.11 ositek osi tech ====================================================================== Keywords : Technology : kbAudDeveloper kbWFWSearch kbWFW311 Version : WINDOWS:3.11 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.