DOCUMENT:Q84940  12-OCT-1999  [win95x]
TITLE   :Setup Error: File xxx.xxx Open/Creation Access Denied
PRODUCT :Microsoft Windows 95.x Retail Product
PROD/VER:WINDOWS:3.1,3.11
OPER/SYS:
KEYWORDS:

======================================================================
-------------------------------------------------------------------------------
The information in this article applies to:

 - Microsoft Windows versions 3.1, 3.11 
 - Microsoft Windows for Workgroups versions 3.1, 3.11 
-------------------------------------------------------------------------------

SYMPTOMS
========

Microsoft Windows or Windows for Workgroups Setup displays the following error
message when you reinstall Windows or Windows for Workgroups

   File <xxx.xxx> open/creation access denied. This file may be in use by
   another application or is in use by the operating system.

where <xxx.xxx> is TIMER.DRV, MMSYSTEM.DLL, or Screen Font files (*.FONs).

CAUSE
=====

This message appears when all the files have been deleted from the Windows
directory but not from the Windows SYSTEM subdirectory.

If you choose Retry after receiving this error message, the same message is
displayed again. If you choose Skip, the files are not be copied to the Windows
SYSTEM subdirectory. However, this should not affect the Windows installation
because the files are already present in the Windows SYSTEM subdirectory.

Additional query words: 3.10 3.11 setup error access denied file copy

======================================================================
Keywords          :  
Technology        : kbAudDeveloper kbWin3xSearch kbWFWSearch kbZNotKeyword3 kbWin310 kbWin311 kbWFW310 kbWFW311
Version           : WINDOWS:3.1,3.11

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS
PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND.  MICROSOFT DISCLAIMS
ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES
OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.  IN NO
EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR
ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL,
CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF
MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES.  SOME STATES DO NOT ALLOW THE EXCLUSION
OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES
SO THE FOREGOING LIMITATION MAY NOT APPLY.

Copyright Microsoft Corporation 1999.