DOCUMENT:Q90199 30-OCT-1999 [win3x] TITLE :Setup May Hang with FASTOPEN.EXE Installed PRODUCT :Microsoft Windows 3.x Retail Product PROD/VER:WINDOWS:3.1 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows for Workgroups version 3.1 ------------------------------------------------------------------------------- SYMPTOMS ======== The Windows for Workgroups Setup program may stop responding (hang) when FASTOPEN.EXE is running. CAUSE ===== FASTOPEN.EXE is not compatible with the Setup program. FASTOPEN.EXE is an MS-DOS-based terminate-and-stay-resident (TSR) program that speeds up disk access. It is most effective when used in conjunction with such applications as compilers and data bases. If you are not running such applications, you may want to run SMARTDRV.EXE instead. If you use FASTOPEN.EXE, you should remove it before running Windows for Workgroups Setup. Additional query words: 3.10 ====================================================================== Keywords : Technology : kbAudDeveloper kbWFWSearch kbWFW310 Version : WINDOWS:3.1 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.