DOCUMENT:Q83502 26-SEP-1999 [win95x] TITLE :SETUP.TXT from Windows 3.1 Part A PRODUCT :Microsoft Windows 95.x Retail Product PROD/VER:WINDOWS:3.1,3.11 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows versions 3.1, 3.11 ------------------------------------------------------------------------------- SUMMARY ======= The following information was taken from the Microsoft Windows operating system version 3.1 SETUP.TXT file. This article contains Setup notes and machine and video notes. MORE INFORMATION ================ This file contains information about problems that may occur while running Windows Setup and describes problems that can occur when using terminate-and-stay-resident (TSR) programs or drivers with Windows or Windows Setup. If you are using a TSR or if you encounter problems setting up Windows version 3.1, read this document BEFORE running Setup again. General Setup Notes ==================== This section includes notes on specific system configurations that may prevent Setup from installing Windows successfully. A solution to each problem is provided. If you are using a hardware or software product listed here, follow the proposed recommendations before running Setup. MS-DOS Screen Savers --------------------- If you are using an MS-DOS screen saver, you should disable it before running Setup. These screen savers can cause problems when running Setup. COMPAQ Computer with MS-DOS Version 5.0 and EGA or VGA --------------------------------------------------------- If you are using the upgrade version of Microsoft MS-DOS 5.0, check your CONFIG.SYS file to make sure the following drivers appear in this order: HIMEM.SYS EMM386.EXE ANSI.SYS Note: If you are using the COMPAQ version of MS-DOS 5.0, HIMEM.EXE is used in place of HIMEM.SYS and CEMM.EXE is used in place of EMM386.EXE. If ANSI.SYS is loaded before HIMEM.SYS or EMM386.EXE (or if you are using COMPAQ MS-DOS 5.0 before HIMEM.EXE or CEMM.EXE), Setup may restart your system before Windows is installed. Also, if you are using the DOS=HIGH,UMB command line to load MS-DOS into upper memory, loading EMM386.EXE (or CEMM.EXE) before loading ANSI.SYS will create the maximum amount of upper memory space on a COMPAQ computer. AT&T Safari Computer -------------------- If you have an AT&T Safari computer, you cannot maintain two versions of Windows (version 3.0 and version 3.1) on your system. You must upgrade over version 3.0. If you set up Windows 3.1 in its own directory, Windows will not use the special drivers required for it to run on the Safari computer. Using the TIGA Display Driver ------------------------------- If you are using the TIGA display driver, you must load the TIGACD.EXE MS-DOS driver manually before running Setup to upgrade Windows. Otherwise, Windows will not upgrade your system properly. After successfully setting up Windows, you can increase the amount of conventional memory available to non-Windows applications when Windows is running in 386 enhanced mode by loading TIGACD.EXE from the WINSTART.BAT file. The WINSTART.BAT file runs only in 386 enhanced mode. If you want to run Windows in standard mode, you must load TIGACD.EXE manually. For more information, see the README.WRI online document. Displays That Are Incompatible with Windows Version 3.1 ------------------------------------------------------- Certain display adapters can cause problems with Windows version 3.1. The most serious problem is a system failure while running Windows Setup. If you encounter this problem, run Custom Setup, and then select one of the standard display types, such as VGA, provided with Windows version 3.1. With other display drivers, Windows may be set up successfully but TrueType fonts may not appear correctly on your screen. An updated driver may be available in the Windows Driver Library or from your display vendor or manufacturer. For information about obtaining the Windows Driver Library, see "Getting Started with Microsoft Windows." The following display adapters may cause problems: - ATI Graphics Ultra and Vantage NOTE: These adapters are 8514/a-compatible and run well with the 8514/a driver provided with Windows 3.1. - All DGIS display adapters (Direct Graphics Interface Standard) from Graphic Software Systems, including the following: NEC MultiSynch Graphics Engine (MGE) Zenith Z-649 HP IGC-10, IGC-20 GSS 1000 Series NOTE: Some DGIS-based adapters are TIGA-compatible and run well when used with the appropriate TIGACD.EXE MS-DOS driver and with the TIGA driver provided with Windows 3.1. - HP Ultra VGA - IBM Image Adapter/A - Matrox MG Series/M-WIN Series - Palettized VGA 640x480, 16-color (provided with Windows Multimedia Extensions version 1.0) - Radius SVGA MultiView - All RGDI (Renaissance Graphics Device Interface) display adapters from Appian, Inc., including the following: Appian Rendition II, IIe, II/XE, and III Appian GV1024 Decpc 433 - All S3 adapters, including the following: Orchid Fahrenheit 1280 STB WIND/X Diamond Stealth VRAM Using Stacker ------------- If you are using Stacker to compress your hard disk, there are certain steps you need to take before setting up Windows. * If you want to use a swap file with Windows, you must set up the swap file on the uncompressed drive. When setting up Stacker, you can leave at least 1 megabyte (MB) of disk space uncompressed for storing system files. To leave enough space for the swap file, it is recommended that the amount of uncompressed disk space equal at least twice the amount of system memory. For example, if your system has 4 MB of memory, you should leave at least 8 MB of disk space uncompressed. If Stacker is already set up on your system and there is not enough uncompressed disk space for a swap file, you can run the STAC utility provided with Stacker to increase the amount of uncompressed disk space. For more information, see your Stacker documentation. * If you are using Stacker version 2.0 or later, Windows Setup modifies your CONFIG.SYS and AUTOEXEC.BAT files. When Setup is finished making the modifications, it displays a message at the end of the Windows portion of Setup notifying you of the modifications. If you have used Stacker to swap your startup drive, when you restart your system Stacker will ask whether you want to update to the new version of the CONFIG.SYS or AUTOEXEC.BAT file. It is recommended that you update. If you are using a version of Stacker earlier than 2.0, you may need to modify your CONFIG.SYS and AUTOEXEC.BAT files yourself. For more information, see "Modifying Your CONFIG.SYS and AUTOEXEC.BAT Files Yourself," following this topic. * For best performance, do not use SMARTDrive to cache the compressed drive. You only need to cache the uncompressed drive. You can include options on the SMARTDRV.EXE line of the CONFIG.SYS file to specify which drives to cache. For example, if the Stacker swap utility swaps drives C and D so that C is compressed and D is uncompressed, you would include the following line in your CONFIG.SYS file: device=\windows\smartdrv.exe C- D+ For more information about swap files and using SMARTDrive, see Chapter 14, "Optimizing Windows," in the "Microsoft Windows User's Guide." Modifying Your CONFIG.SYS and AUTOEXEC.BAT Files Yourself --------------------------------------------------------- When you set up Windows, Setup usually places the HIMEM.SYS, SMARTDRV.EXE, and EMM386.EXE files in the Windows directory. If the Windows directory is on a disk that is not available when you start your computer, such as a removable or nonlocal disk, or if Setup detects one of the following conditions, Setup does not modify the CONFIG.SYS or AUTOEXEC.BAT file: - Your boot drive has been modified by a disk-compression utility. - Your CONFIG.SYS file contains references to block device drivers. - There is not enough available space on your hard disk to copy the files. - The files are already installed on your system and Setup cannot overwrite them (they are read-only). Instead, Setup writes proposed changes to the CONFIG.WIN and AUTOEXEC.WIN or the CONFIG.00x and AUTOEXEC.00x files. In this case, you must either move the HIMEM.SYS, SMARTDRV.EXE, and EMM386.EXE files to a drive that is available when you start your computer, or use a text editor to modify your CONFIG.SYS or AUTOEXEC.BAT file so that any references to HIMEM.SYS, SMARTDRV.EXE, and EMM386.EXE appear after the device= command line used to load the drivers for your disk drives. Refer to the CONFIG.WIN and AUTOEXEC.WIN or the CONFIG.00x and AUTOEXEC.00x files for the proposed changes. Setting Up XGA on a PS/2 Model 75 or 90 ----------------------------------------------------- If you have a PS/2 model 75 or 90 with an XGA, Windows Setup will configure the display adapter for 16-color, 640x480 resolution. Do not change this configuration during Setup. Specifying a different XGA configuration while setting up Windows may cause Setup to fail. After you have successfully installed Windows, you can configure your XGA to use a different resolution or 256 colors, if your monitor supports it. For more information on how to do this, see the topic "IBM XGA" in the README.WRI online document. If you are using the plasma screen on the PS/2 model 75, use ONLY the 640x480, 16-color configuration. If you change this configuration, you will be returned to the MS-DOS prompt when you try to start Windows. Correcting the "Out of Environment Space" Error Message ------------------------------------------------------- If you receive an "out of environment space" message when starting Windows, you can either: * Increase the size of your environment by adding the SHELL= command line to your CONFIG.SYS file. See your MS-DOS documentation for more information about the SHELL command and modifying your CONFIG.SYS file. * Move the SET commands in your AUTOEXEC.BAT file to the beginning of the file so that they run before the commands that load terminate-and-stay-resident (TSR) programs or drivers, such as SMARTDrive. If Windows Setup Does Not Detect Your Network --------------------------------------------- If you have a network installed and Setup specifies "No Network" in the System-Information screen, Setup is not able to detect your network. For Setup to detect certain networks, the directory that contains the network program files must be included in your path. This is a known problem with these networks: 3Share, 3Open, LAN Manager, and MSNet. If your path does not include the directory where the network files are located, you can either: * Add the directory to the PATH line in your AUTOEXEC.BAT file. * Run Custom Setup and specify the full path for your network in the System-Information screen. The products included here are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability. Additional query words: 3.1 tsr win31 ====================================================================== Keywords : Technology : kbWin3xSearch kbZNotKeyword3 kbWin310 kbWin311 Version : WINDOWS:3.1,3.11 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.