DOCUMENT:Q89736  08-OCT-1999  [win95x]
TITLE   :Sharing Violation with Norton Desktop Smart Erase
PRODUCT :Microsoft Windows 95.x Retail Product
PROD/VER:WINDOWS:3.1,3.11
OPER/SYS:
KEYWORDS:

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The information in this article applies to:

 - Microsoft Windows versions 3.1, 3.11 
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SYMPTOMS
========

When you use version 1.0 of American Heritage Dictionary for Windows, SHARE.EXE,
and version 2.0 of Norton Desktop for Windows, the following error message is
generated:

   Sharing Violation on Drive C:

CAUSE
=====

This error message is caused by the Smart Erase utility from Norton Desktop for
Windows.

Smart Erase is a utility that works in conjunction with a terminate-and-
stay-resident (TSR) program called SmartCan. Together they provide the ability
to delete files, recover deleted files, and to protect files from being
overwritten or permanently deleted by placing them in a hidden directory called
SMARTCAN.

By default, Smart Erase protects all unarchived files on your hard drive except
*.TMP and *.SWP.

WORKAROUND
==========

 - Specify that Smart Erase not protect the *.SYS files. Refer to your Norton
   manual for more information.

   -or-

 - Run the application without SHARE.EXE loaded.

MORE INFORMATION
================

For more information, contact Symantec technical support.

The American Heritage Dictionary and Desktop products included here are
manufactured by vendors independent of Microsoft; we make no warranty, implied
or otherwise, regarding these products' performance or reliability.

Additional query words: 3.10 3.11 3rdparty ndw 4print

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Keywords          :  
Technology        : kbWin3xSearch kbZNotKeyword3 kbWin310 kbWin311
Version           : WINDOWS:3.1,3.11

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