DOCUMENT:Q85890 02-JAN-2001 [win95x] TITLE :SiteLock Incorrectly Assumes More People Accessing Program PRODUCT :Microsoft Windows 95.x Retail Product PROD/VER:WINDOWS:3.1,95 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows 3.1 - Microsoft Windows 95 ------------------------------------------------------------------------------- SYMPTOMS ======== When you run Windows version 3.1 on a Novell network running Brightworks' SiteLock version 3.2 or earlier, if you view the properties (by choosing Properties from the File menu in Program Manager) of a SiteLock-monitored program, then SiteLock thinks the program is being run. This causes SiteLock to incorrectly assume more people are accessing the program then really are. WORKAROUND ========== After setting up the icon for the program, exit Windows and restart the computer. In the future, avoid checking or changing program item properties without restarting the computer afterwards. Brightworks Development is currently researching this problem. MORE INFORMATION ================ SiteLock is a Novell NetWare network terminate-and-stay-resident (TSR) program used to regulate the number of users of a monitored program so that license agreements for the monitored program are not violated. For example, if you have a 20-user license for version 4.0 of Excel for Windows, you would configure SiteLock to only allow 20 users to access it at any given time. When you select Properties from Program Manager's File menu for EXCEL.EXE, and then choose OK, SiteLock registers this action as running the program, and will assume the program is running. The SiteLock and Novell products included here are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability. Additional query words: 3.10 3.1 swatcher sitlock login script sight site lock net ware ====================================================================== Keywords : Technology : kbWin3xSearch kbWin95search kbZNotKeyword3 kbWin310 Version : WINDOWS:3.1,95 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.