DOCUMENT:Q122053 03-OCT-1999 [win3x] TITLE :System Hangs at Startup with Maxtor Mobile Max Hard Disk PRODUCT :Microsoft Windows 3.x Retail Product PROD/VER:WINDOWS:3.1,3.11 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows for Workgroups versions 3.1, 3.11 ------------------------------------------------------------------------------- SYMPTOMS ======== When you start up your computer with the Maxtor Mobile Max PCMCIA hard disk plugged into the PCMCIA slot, your computer stops responding (hangs). CAUSE ===== The computer hangs if you load the IFSHLP.SYS file from your CONFIG.SYS file when the Mobile Max hard disk plugged in. WORKAROUND ========== Remove the Mobile Max hard disk from the PCMCIA slot, then restart your computer. After you restart your computer, plug in the Mobile Max hard disk. You should now be able to successfully access the hard disk. MORE INFORMATION ================ The Mobile Max products included here are manufactured by Maxtor Corporation, vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability. Additional query words: 3rdparty 3.10 3.11 hard drive hang hung crash crashed locks locked frozen freezes crashing quit quits stopped crashes bomb bombs bombed boot bootup reboot ====================================================================== Keywords : Technology : kbAudDeveloper kbWFWSearch kbWFW310 kbWFW311 Version : WINDOWS:3.1,3.11 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.