DOCUMENT:Q89836 08-OCT-1999 [win95x] TITLE :System Hangs with ASPI4DOS.SYS Version 3.0 or Earlier PRODUCT :Microsoft Windows 95.x Retail Product PROD/VER:WINDOWS:3.1,3.11 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows versions 3.1, 3.11 - Microsoft Windows for Workgroups versions 3.1, 3.11 ------------------------------------------------------------------------------- SYMPTOMS ======== When you use Adaptec's ASPI4DOS.SYS driver versions 3.0 or earlier, you may experience problems executing File Manager within Microsoft Windows for Workgroups or Microsoft Windows 3.1. After you start File Manager, the cursor may remain as an hourglass and the system may subsequently stop responding (hang). Your system may also stop (hang) when you attempt to save files. CAUSE ===== Adaptec's 1542B SCSI controller card requires ASPI4DOS.SYS driver version 3.0a or later to operate correctly with version 3.1 of Microsoft Windows or Windows for Workgroups. ASPI4DOS.SYS, version 3.0, works correctly with Microsoft Windows version 3.0. RESOLUTION ========== You need to obtain an updated driver from Adaptec. Contact Adaptec to obtain the latest driver. MORE INFORMATION ================ If you attempt to share a CD-ROM drive on a Windows for Workgroups machine, and you experience frequent system hangs, VSERVER errors or general protection (GP) faults, check your ASPI4DOS.SYS driver. It may be too new for your system BIOS. ASPI4DOS.SYS drivers dated 6/91 or earlier do not work with MS-DOS versions greater than 3.0. For more information on ASPI4DOS.SYS, contact Adaptec technical support. The Adaptec product included here is manufactured by a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability. Additional query words: gpf 3.10 3.11 lockup hang 3rdparty ====================================================================== Keywords : Technology : kbAudDeveloper kbWin3xSearch kbWFWSearch kbZNotKeyword3 kbWin310 kbWin311 kbWFW310 kbWFW311 Version : WINDOWS:3.1,3.11 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.