DOCUMENT:Q84855 07-NOV-1999 [win95x] TITLE :Text Selection Keys Don't Work PRODUCT :Microsoft Windows 95.x Retail Product PROD/VER:WINDOWS:3.0,3.0a,3.1,3.11,6.0 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows versions 3.0, 3.0a, 3.1, 3.11 - Microsoft Word for Windows, version 6.0 ------------------------------------------------------------------------------- SYMPTOMS ======== The text selection keys (SHIFT+ARROW, CTRL+SHIFT, CTRL+SHIFT+ARROW, etc.) do not work. CAUSE ===== The keyboard was installed using the "All AT type keyboards (84-86 keys)" option in Microsoft Windows operating system version 3.0 or version 3.1. WORKAROUND ========== If you don't have a PC/AT-type of keyboard, you can correct this problem by using the Windows Setup icon in Program Manager to change the keyboard setting. Select the "Enhanced 101 or 102 key US or Non US keyboards" option. Additional query words: 3.00 3.10 3.00a 3.11 highlight keystroke PC/AT ====================================================================== Keywords : Technology : kbWordSearch kbWin3xSearch kbZNotKeyword2 kbZNotKeyword3 kbWord600 kbWin300 kbWin300a kbWin310 kbWin311 Version : WINDOWS:3.0,3.0a,3.1,3.11,6.0 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.