DOCUMENT:Q82072 08-NOV-1999 [win95x] TITLE :Third-Party Applications May Need to Be Reinstalled PRODUCT :Microsoft Windows 95.x Retail Product PROD/VER:WINDOWS:3.1,3.11 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows versions 3.1, 3.11 ------------------------------------------------------------------------------- SUMMARY ======= Some third-party, or independent software vendors (ISV), applications do not function correctly in Microsoft Windows version 3.1 if they were installed with an existing copy of Windows 3.0 on the hard drive and then Windows 3.10 was installed into a separate directory. Many applications modify the Windows WIN.INI file and other data files and copy their own .INIs, .DLLs, EXEs and other files into the current WINDOWS or SYSTEM directories when they install. The new installation of Windows isn't aware of any of these modifications and may not be able to run the existing applications. MORE INFORMATION ================ Follow these steps to solve the problem: 1. Back up your current Windows 3.0 directory and subdirectories (SYSTEM, MSAPPS and others). 2. Install Windows 3.1 into the same directory as Windows 3.0 in order to update the existing version of Windows to version 3.1. -or- 3. Reinstall third-party applications for the Windows 3.1 directory. 4. During the installation of these applications make sure that they use the same directories as were used in their original installation. For example, if Wingz was original installed in a directory called C:\WINGZ, then during the reinstallation choose that directory. Additional query words: 3.10 ISV break 3.1 3.11 ====================================================================== Keywords : Technology : kbWin3xSearch kbZNotKeyword3 kbWin310 kbWin311 Version : WINDOWS:3.1,3.11 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.