DOCUMENT:Q73362 15-OCT-1999 [win95x] TITLE :Two Epson Printers Cannot Be Setup Concurrently in Windows PRODUCT :Microsoft Windows 95.x Retail Product PROD/VER:WINDOWS:3.0,3.0a OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows versions 3.0, 3.0a ------------------------------------------------------------------------------- SUMMARY ======= Two different Epson printers using the same driver (either 24 pin or 9 pin) cannot be set up concurrently in the Windows 3.0 Printers dialog box, even if different ports are chosen for each driver. The printer information that was chosen last is saved for both printer entries. MORE INFORMATION ================ Steps to Reproduce Behavior --------------------------- (The following assumes there are no existing printer drivers installed on LPT1 or LPT2.) 1. From the Main Group, select Printers from the Control Panel, choose Add Printers, select the Epson LQ-2500/2550 [Epson 24 pin] driver, and choose install. 2. When the driver is loaded from either the Windows 3.0 Disk 5 (5.25 inch) or Disk 7 (3.5 inch) and it appears in the Installed Printers list, choose Configure and configure this driver for LPT1. 3. Choose Setup, select LQ 2500/2550 from the printer list, and choose OK twice. 4. From the printers screen, choose Active from the Status box. 5. Select the Epson LQ 850/950/1050 [Epson 24 pin] from the printer list and choose Install. 6. You will get the following message: A printer driver for this printer is already on the system. Do you want to use the current driver or install a new driver? CURRENT NEW CANCEL 7. Choose Current. 8. When this second driver appears, choose Configure and configure the driver for LPT2. 9. Choose Setup, select LQ 850/950/1050 from the printer list, and choose OK twice. 10. From the Printers dialog box, choose Active from the Status box. You now have two Epson 24-pin printer drivers configured: one on LPT1 set to LQ-2500/2550 and one on LPT2 set to LQ-850/950/1050 in the Control Panel. Both are active. 11. Choose OK to return to the Control Panel and exit to Program Manager. 12. From the File menu, choose Exit. 13. At the C prompt, type "win" (without the quotation marks) to return to Windows. 14. Open the Control Panel and select Printers. 15. Select the Epson 24-pin driver on LPT1. 16. Choose Configure and Setup, and note that the driver has changed to LQ-850/950/1050. 17. Choose OK twice and select the Epson 24-pin driver on LPT2. Choose Configure and Setup, and note that the driver has stayed LQ-850/950/1050, as set up last. NOTE: The steps are somewhat different to set the two drivers up as outlined if you choose New at step 6, but the results are the same. Additional query words: 3.00 3.0 3.0a 3.00a ====================================================================== Keywords : Technology : kbWin3xSearch kbZNotKeyword3 kbWin300 kbWin300a Version : WINDOWS:3.0,3.0a ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.