DOCUMENT:Q84848 31-OCT-1999 [win95x] TITLE :Typecase's Font Compression Feature May Cause GP Faults PRODUCT :Microsoft Windows 95.x Retail Product PROD/VER:WINDOWS:3.1,3.11 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows versions 3.1, 3.11 ------------------------------------------------------------------------------- SYMPTOMS ======== The Font Compression feature included with Typecase, a third-party application for Windows, may cause general protection (GP) faults and other system errors when used with Microsoft Windows version 3.1. CAUSE ===== Typecase allows users of Windows 3.1 to selectively activate and deactivate TrueType fonts. If Typecase is installed, only activated fonts appear as choices when you are selecting fonts within applications for Windows. Typecase also includes an option that conserves disk space by compressing deactivated fonts and leaving only activated fonts uncompressed. However, if a compressed font is used by bypassing Typecase (for example, by manually adding font entries to the WIN.INI file), GP faults and other system errors may occur. WORKAROUND ========== To remove or disable Typecase, do the following to ensure that no compressed fonts remain on the system: 1. Run the Typecase program. 2. Select the [All Fonts] entry from the Typecase drop-down box. 3. Select any font in the left-side font list box. 4. Choose the Select All button. 5. Choose the Activate button. If any fonts are currently compressed, this will decompress them. 6. Exit Typecase. Typecase is manufactured by a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability. Additional query words: gpf 3.10 3.11 type case true tt ttf Swifte 3rdparty Swfte ====================================================================== Keywords : Technology : kbWin3xSearch kbZNotKeyword3 kbWin310 kbWin311 Version : WINDOWS:3.1,3.11 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.