DOCUMENT:Q63281 12-NOV-1999 [win95x] TITLE :Unsupported MS-DOS Version on Hewlett-Packard Machines PRODUCT :Microsoft Windows 95.x Retail Product PROD/VER:WINDOWS:3.0,3.0a OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows versions 3.0, 3.0a ------------------------------------------------------------------------------- SUMMARY ======= The error message Unsupported DOS Version may occur if you try to run Microsoft Windows in enhanced mode on a Hewlett-Packard (HP) computer when MS-DOS is being run on the computer instead of HP-DOS. You must be running HP-DOS; running generic MS-DOS on a Hewlett-Packard machine is not a supported configuration. This article applies to Windows 3.0; it does not apply to later versions of Windows. MORE INFORMATION ================ To determine which version of DOS is being run, type the following at the DOS command prompt: COMMAND With most DOS versions, if you are running HP-DOS both the Microsoft and the Hewlett-Packard copyrights should appear. If only the Microsoft copyright appears, you may be running MS-DOS. Type the following at the DOS prompt to confirm the version of DOS you are running: VER HP-DOS or MS-DOS followed by a version number should appear. It has been reported that some Hewlett-Packard machines have been packaged with the generic version of MS-DOS. In this case, contact the dealer from which the computer was purchased to update to HP-DOS. Additional query words: 3.00 KBHW 3.00A vectra hewlett packard ====================================================================== Keywords : Technology : kbWin3xSearch kbZNotKeyword3 kbWin300 kbWin300a Version : WINDOWS:3.0,3.0a ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.