DOCUMENT:Q111827 27-OCT-1999 [win3x] TITLE :Using At Work PC Fax with Other Communications Software PRODUCT :Microsoft Windows 3.x Retail Product PROD/VER:WINDOWS:3.11 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows for Workgroups version 3.11 ------------------------------------------------------------------------------- SYMPTOMS ======== After you start Microsoft Mail with Microsoft At Work PC Fax installed, you may be unable to use other communications programs. By default, At Work PC Fax is set to Auto Answer. This means that At Work PC Fax takes control of the serial port so that other communications programs are unable to use it. WORKAROUND ========== To work around this problem, use one of the following: - Choose the Exit And Sign Out command in Microsoft Mail. -or- - Turn off At Work PC Fax with one of the following methods: Method 1 1. In Microsoft Mail, choose Mode from the Fax menu. 2. Select Off for Answer Mode, then choose OK. The Fax icon should now display "Answer Off." This setting is saved; the next time you enter Microsoft Mail, At Work PC Fax remains in "Off" mode. (The Fax icon displays "Idle.") Method 2 1. Open Control Panel. 2. Choose the Fax icon. Choose Setup, select Off under Answer Mode, and choose the OK button. Additional query words: 3.11 efax terminal comm.drv ====================================================================== Keywords : Technology : kbAudDeveloper kbWFWSearch kbWFW311 Version : WINDOWS:3.11 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.